We take pride in crafting high-quality custom phone cases just for you! Since each case is made to order, our delivery time ranges from 10 to 15 days.
Rest assured, we work with reliable shipping partners to ensure your order reaches you safely and on time. As soon as your package is shipped, you’ll receive a tracking number to monitor its journey.
Thank you for your patience and trust in us—we’re committed to delivering a product you’ll love! 🚀📦
RETURN & REFUND
RETURN & REFUND POLICY – ZEN CASES
At ZEN CASES, each phone case is CUSTOM-MADE WITH CARE, so we DO NOT ACCEPT RETURNS. However, if you receive a product that is DAMAGED OR FAULTY, we’re here to make it right!
If your item arrives with a defect, please contact us within 48 HOURS OF DELIVERY with CLEAR PHOTOS OF THE ISSUE. Once verified, we will process a FULL REFUND or send a REPLACEMENT AT NO EXTRA COST.
Your satisfaction matters to us! If you have any concerns, feel free to REACH OUT—we’re happy to help. 💙
